GDPR

 

In consideration of the GDPR changes on May 25th 2018 please read the below information regarding data communication and protection in line with PdB policy:

In relation to our privacy policy, please also take the time to read the below and feel free to contact us should you require any further information.

What data do we hold? If you contact Port de Barre we will collect your personal information such as name, telephone number and email address.

How do we use your data? If you take a class with Port de Barre we will collect medical and health data. This is a legal requirement and data is used to prepare and insure classes. We will also use your data to send you information about products and services that we feel might be of interest to you.

If you pay for classes online or via BACS transfer the transaction is confirmed but no payment information is taken or stored.
Email addresses/ telephone numbers provided will be used for contact regarding information about classes and events.

Do we share your data? We never share your data with other companies but with your consent may contact you to inform you of other events with other companies that we think may interest you.

How do we ensure the safety of your data? Personal and credit/debit card information is taken through Stripe, a leading secure online payment system (https://stripe.com/docs/security/stripe).

All sensitive data is stored safely in a locked fireproof filing cabinet and on a password protected computer.
Sensitive data is kept for 6 years before it is deleted. You have the right to request for your data to be deleted, in which case this is destroyed, and evidence of this destruction can be sent to you on request. If you wish for your data to be destroyed, please email:

zoe@portdebarre.co.uk or tam@pordebarre.co.uk.

Disclaimer

 This class/workshop is based on sound teaching practice and the information provided. If you experience any pain or dizziness during the sessions, you should stop what you are doing and consult your doctor. If you injure yourself in any way during a class, you should inform your instructor. We accept no liability whatsoever for injury or death during class.

Terms & Conditions

Please note: PdB require at least 24 hours notice (via email) should you wish to cancel a booked class. Once the booking has been completed the payments will be deemed as “non-refundable”.

Workshops/Group: Should numbers decrease once the group booking has been placed, no refunds will be made.

1-2-1 Private Class: Cancellation Policy: Please note that PdB will always try to be as flexible as possible with regards to 1-2-1 sessions and ask that clients provide as much notice as possible when moving sessions around. Port de Barre reserve the right to charge 100% of the 1-2-1 session in the event of a client failing to show up for a pre-booked session. However, no charge will apply for cancellations made within 24 hours of the booked session.

PdB 5/10 Class Cards: Once a 5/10 Class Card is purchased you will be contacted by PdB to book in your preferred sessions. Please allow SIX hours notice period for cancelling your slot. If SIX hours notice is not given, it is at the absolute discretion of PdB whether a class is deducted from your card.

PdB 10 or 5 Class Cards are non transferable and designed for one attendee per card.

Drop in sessions: Once the booking has been completed the payment will be deemed as “non-refundable” . If for any reason you are unable to attend the drop in please cancel 24 hours prior to the booked class and PdB will try to offer an alternative date. There will be no guarantee that PdB will be able to offer an alternative slot should the cancellation fall within 24 hours of the booked class.

Lateness: Pdb request that clients arrive at least 5 minutes early prior to their session. In the event that the client is running late, the allotted session will run to the pre-booked time without any extension.

UNDER 16 POLICY

With regret we are unable to welcome children under the age of 16 years old to any of our classes at our resident studio in Walcot House. We do however offer 1-2-1 private tuition for children under the age of 16 years old.

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©2016 Port de Barre